It Never Works For Me.
Being a guy who loves technology, I'm always ready to try out any piece of hardware or software that will make my online experience more enjoyable - and when I was told by a few friends that Yahoo! Messenger was a better chatting client than AOL Instant Messenger, I decided to try out Yahoo! Messenger again to see if it had changed since I used it five years ago.
Yahoo! Messenger is a chat client that loves to trumpet it's features over those built into AOL Instant Messenger. On paper all the new features that it has a cool - IMVironments (your screen changes to an interactive room), Audibles (Audio soundbytes that you can send), and some other cool features.
From what I've read online, version 5.5 worked great. The features were wonderful. So, Yahoo! built on top of the features and came out with this new version. (6.0)
The only problem is that on my computer none of these features work. After doing some research online it appears that a lot of people who have broadband cannot get any of these features to work either, and Yahoo! knew this when they released the program figuring that they would just fix it later.
What kind of a decision is this? Right now 48% of all households that are online have broadband, and every day thousands of families are leaving the world of the one lane dial-up road, and getting on the eight lane super highway of broadband. To release a version of Yahoo! Messenger where they're yelling about how great it is, but at the same time know that it's got some serious compatibility issues is terrible customer service, and bad buisness.
Come on, Yahoo! You can do better than that!
posted by Jeremiah @ 19:33
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